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This document (together with all the documents mentioned therein) establishes the conditions governing the use of this website (pielframa.com) and the purchase of products therein (herein after, the "Conditions"). Please read carefully these Conditions, our Cookies Policy and our Privacy Policy (together, the "Data Protection Policies") before using this website. By using this website or placing an order through it, you consent to be bound by these Conditions and our Data Protection Policies, so if you do not agree with all the Conditions and the Protection Policies of Data, you should not use this website.
These Conditions may be modified. It is your responsibility to read them periodically, since those that are valid at the time of placing orders will be applicable; or in the absence of these, those at the time of use of the website will be applicable.
If you have any questions related to the Conditions or the Data Protection Policies, you can contact us by sending an email to info@pielframa.com.
The CLIENT will not be able to use the services and will not be able to accept the Conditions if he/she is not legally qualified according to the Spanish laws.
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OUR DETAILS
The sale of articles through this website is done under the name Pielframa.com, address at Avda. Fuente San Francisco, S / N Pol. Industrial "La Piel" 11600 Ubrique, Cádiz, Spain and NIF 25581885C, with telephone + 34 956 46 12 55 and email info@pielframa.com
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YOUR DATA AND YOUR VISITS TO THIS WEB PAGE
The information or personal data that you provide about you will be processed in accordance with the provisions of the Data Protection Policies. By using this website you consent to the processing of said information and data and declare that all the information or data that you provide us are true and correspond to reality.
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USE OF OUR WEBSITE
By making use of this website and placing orders through it, you agree to:
Make use of this website only to make queries or legally valid orders.
Not make any false or fraudulent order. If it could reasonably be considered that an order of this nature has been made, we will be authorized to cancel it and inform the pertinent authorities.
Provide us with your email address, postal address and / or other contact information in a truthful and accurate manner. Also, you agree that we may use such information to contact you if necessary (see our Privacy Policy).
If you do not provide us with all the information we need, we will not be able to process your order.
By placing an order through this website, you declare that you are over 18 years of age and have the legal capacity to enter into contracts.
To be able to buy online someone has to have the ability to accept a contract. Minors, except those who have obtained emancipation (Article 314 of the Civil Code), cannot conclude a contract of sale online alone, in the event of this it would be null.
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AVAILABILITY OF THE SERVICE
We ship our products anywhere in the world by UPS, TNT express or Zeleris.
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HOW TO MAKE AN ORDER
To place an order, you must follow the online shopping procedure, that is, add the products you want to your cart, go to your cart and fill in the country of delivery and other information requested so that we can send your order, choose between one of our payment methods (virtual POS or Pay Pal)
After this, you will receive an email acknowledging receipt of your order (the "Order Confirmation"). Also, we will inform you by email that the product is being shipped (the "Shipping Confirmation").
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TECHNICAL MEANS TO CORRECT ERRORS
You can correct errors related to personal information provided during the purchase process by contacting the customer service through the telephone +34 956 46 12 55, or the email address info@pielframa.com.
This web page shows confirmation windows in various sections of the purchase process that do not allow the order to be continued if the data of these sections have not been correctly provided. Also, this web page offers the details of all items that you have added to your basket during the purchase process, so that, before making the payment, you can modify the details of your order.
If you detect an error in your order after the completion of the payment process, you should immediately contact our customer service, on the phone or at the email address mentioned above.
AVAILABILITY OF THE PRODUCTS
All orders are subject to the availability of its products. If there are difficulties in the supply of products or if there are no items in stock, we will reimburse you for any amount that you may have paid.
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DELIVERY
To United States
3-5 business days from the date we ship your order. Our courier (UPS Express) will send you an email with your tracking number.
Customs taxes are not included in the price
To Spain
2-3 business days from the date we ship your order.
To European Union
3-5 business days from the date we ship your order.
To All other countries
5-8 business days from the date we send your order. Our courier (UPS Express) will send you an email with your tracking number.
Customs taxes are not included in the price. For the purposes of these Conditions, it will be understood that the "delivery" has taken place or that the order has been "delivered" at the moment in which you or a third party indicated by you acquires the material possession of the products, which is Accredit by signing the receipt of the order at the delivery address agreed.
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IMPOSSIBILITY OF DELIVERY
In the case that when making the delivery, nobody is to pick it up, normally the transport companies that we use, (UPS, CORREOS, SEUR, DHL) make a first delivery, and try twice more, if delivery has not been possible the parcel will be send back to the facilities of Piel Frama in Ubrique.
In the case of the address in which the user has asked to make the delivery, is incorrect, the carriers request more information and try again to make delivery.
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TRANSMISSION OF RISK AND PROPERTY
The risks of the products will be at your charge from the moment of delivery.
You will acquire ownership of the products when we receive full payment of all amounts due in connection with them, including shipping costs, or at the time of delivery (as defined in clause 9 above), if this took place at a later time.
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PRICE AND PAYMENT
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IMPORTANT NOTICE: Due to BREXIT, starting in 2021, orders destined for the UNITED KINGDOM may have to pay customs taxes. These rates are dictated by the British government and handled by the courier company. We have no control over them. We strongly recommend that you stay informed of any charges or details relating to these UK regulations.
Shipping costs are not included in the prices that appear on the web. These depend on the country of delivery.
Prices may change at any time, but (except as stated above) the possible changes will not affect the orders with respect to which we have already sent an Order Confirmation.
Once you have selected all the items you want to buy, these will have been added to your basket and the next step will be to process the order and make the payment. To do this, you must follow the steps of the purchase process, filling or checking the information that is requested in each step. Also, during the purchase process, before making the payment, you can modify the details of your order.
You can use virtual POS or Pay Pal as means of payment.
To minimize the risk of unauthorized access, your credit card information will be encrypted. Once we receive your order, we will pre-authorize your card to ensure there are sufficient funds to complete the transaction. The charge on your card will be once the order is placed.
By clicking "Authorize Payment" you are confirming that the credit card is yours.
Credit cards will be subject to checks and authorizations by the issuer of the same, but if that entity does not authorize payment, we will not be responsible for any delay or failure to deliver and we cannot formalize any contract with you.
TAX ON ADDED VALUE AND BILLING
In accordance with the provisions of article 68 of Law 37/1992, of December 28, on Value Added Tax, the delivery of the articles will be understood to be located in the territory of application of the Spanish VAT. The applicable VAT rate will be the legally valid one at all times depending on the specific article in question.
You expressly authorize us to send the invoice by electronic means (e-mail), although you may indicate at any time your willingness to receive a paper invoice, in which case, we will issue and send the invoice in that format.
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INDUSTRIAL AND INTELLECTUAL PROPERTY
You acknowledge and consent that all copyright, registered trademark and other rights of industrial and intellectual property over the materials or content provided as part of the web page correspond to us at all times or to those who granted us a license for its use. You may make use of such material only in the form in which we expressly authorize it or those who granted us a license for its use. This will not prevent you from using this website to the extent necessary to copy information about your order or contact information.
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VIRUSES, PIRACY AND OTHER COMPUTER ATTACKS
You must not misuse this website by intentionally introducing viruses, trojans, worms, logic bombs or any other program or material that is technologically harmful. You will not try to have unauthorized access to this web page, to the server in which said page is hosted or to any server, computer or database related to our website. You agree not to attack this website through a denial of service attack or a distributed denial of service attack.
Failure to comply with this clause could entail the commission of infractions typified by the applicable regulations. We will report any breach of this regulation to the competent authorities and cooperate with them to discover the identity of the attacker. Likewise, in case of breach of this clause, you will immediately cease to be authorized to use this website.
We will not be responsible for any damage or loss resulting from a denial of service attack, virus or any other program or material that is technologically damaging or harmful to your computer, computer equipment, data or materials as a result of using this website or of the content download of it.
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WRITTEN COMMUNICATIONS
The applicable regulations require that part of the information or communications that we send to you is in writing. By using this website, you agree that most of those communications with us are electronic. We will contact you by email or we will provide information by posting notices on this web page. For contractual purposes, you consent to use this electronic means of communication and acknowledge that all contracts, notifications, information and other communications that we send you electronically comply with the legal requirements of being in writing. This condition will not affect your rights recognized by law.
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ASSIGNMENT OF RIGHTS AND OBLIGATIONS
The contract is binding for you and for us, as well as for our respective successors and assignees.
You may not transfer, assign, encumber or in any other way transfer a contract or any of the rights or obligations derived from it, without having obtained our prior written consent.
We may transfer, assign, encumber, subcontract or in any other way transfer a contract or any of the rights or obligations derived from it, at any time during its term. To avoid any doubt, such transmissions, assignments, encumbrances or other transfers will not affect the rights that, as the case may be, you, as a consumer, have been recognized by law or will annul, reduce or limit in any other way the guarantees, both express and implied.
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EVENTS OUTSIDE OF OUR CONTROL
We will not be responsible for any breach or delay in the fulfillment of any of the assumed obligations, when it is due to events that are beyond our reasonable control ("Cause of Force Majeure").
Causes of Force Majeure will include any act, event, lack of exercise, omission or accident that is beyond our reasonable control and, among others, the following:
Strikes, lockouts or other industrial action.
Civil commotion, revolt, invasion, threat of terrorist attack, war (declared or not) or threat of war preparations.
Fire, explosions, storms, floods, earthquakes, subsidence, epidemic or any other natural disaster.
Impossibility of the use of trains, boats, airplanes, transport of motor or other means of transport, public or private.
Inability to use public or private telecommunication systems.
Acts, decrees, legislations, regulations or restrictions of any government or public authority.
It will be understood that the obligations will be suspended during the period in which the Cause of Force Majeure continues, and we will have an extension in the term to fulfill those obligations for a period of time equal to the duration of the Force Majeure Event. We will use all reasonable means to end the Cause of Force Majeure or to find a solution that allows us to fulfill our obligations despite the Cause of Force Majeure.
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RESIGNATION
The lack of requirement on our part of the strict compliance on your part of any of the obligations assumed by you under a contract or of these Conditions or the lack of exercise on our part of the rights or actions that could correspond to us of said contract or of the Conditions, shall not imply waiver or limitation in relation to said rights or actions nor shall it exempt you from complying with such obligations.
No waiver on our part of a right or concrete action will imply a waiver of other rights or actions derived from a contract or the Conditions.
No waiver by us of any of these Conditions or rights or actions arising from a contract shall take effect, unless it is expressly established that it is a waiver and formalized and communicated to you in writing in accordance with the provisions in the section of Notifications above.
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PARTIAL NULLITY
If any of these Conditions or any provision of a contract were declared null and void by a final decision issued by a competent authority, the remaining terms and conditions will remain in force, without being affected by said declaration of invalidity.
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COMPLETE AGREEMENT
These Conditions and any document expressly referred to in them constitute the entire agreement between you and us in relation to the purpose of the same and supersede any other agreement, agreement or previous promise agreed between you and us verbally or written. Both parties acknowledge having consented to the conclusion of a contract without having relied on any statement or promise made by the other party or that could be inferred from any statement or writing in the negotiations conducted by the two before it, except that which is expressly mentioned in these Conditions.
Neither you nor we will have any action against any uncertain statement made by the other party, verbal or written, prior to the date of a contract (unless that fraudulent statement was made uncertain) and the only action available the other party will be for breach of contract in accordance with the provisions of these Conditions.